At Zenith Fiscal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and banking services.


Information We Collect


We may collect the following information:


  • Personal information such as your name, email address, phone number, date of birth, and residential address.
  • Identification documents required for identity verification.
  • Financial and transaction information related to your account.
  • Device, browser, IP address, and usage information when you access our website or mobile services.
  • Communications you send to our customer support team.


How We Use Your Information


We use your information to:


  • Create and manage your account.
  • Verify your identity and prevent fraud.
  • Process transactions and provide banking services.
  • Improve our products, services, and customer experience.
  • Communicate important account updates and security notifications.
  • Comply with applicable legal and regulatory requirements.


Information Sharing


We do not sell your personal information. We may share your information only when necessary with:


  • Trusted service providers that support our operations.
  • Payment processors and financial partners.
  • Government authorities or regulators when required by law.
  • Law enforcement agencies where legally obligated.


Data Security


We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While no online system can guarantee absolute security, we continually work to maintain a secure environment.


Cookies


Our website may use cookies and similar technologies to improve functionality, enhance security, analyze website traffic, and personalize your experience. You can manage cookie preferences through your browser settings.


Your Rights


Depending on applicable law, you may have the right to:


  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your information where legally permitted.
  • Object to or restrict certain data processing.
  • Withdraw consent where processing is based on consent.


Data Retention


We retain personal information only for as long as necessary to provide our services, meet legal and regulatory obligations, resolve disputes, and enforce our agreements.


Third-Party Links


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.


Updates to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us


If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact our customer support team through the contact options available on our website.